[title]Frequently Asked Questions[/title]
[toggle title="Where can I order?" class=" " active="1"]Online, we accept orders through this website only. Both our Facebook and Instagram accounts will lead you here. Browse through our online catalogue, and add your favorites to your cart! If you’d like to visit in person, and personally experience our fragrance blends, come see us at our kiosk at:
3/L, The Podium (fronting KULTURA)
ADB Avenue, Ortigas Center
Mandaluyong City, Metro Manila
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[toggle title="What delivery services do you use?" class=" " active="0"]For deliveries within NCR, shipping will be via any of our logistics partners. For deliveries outside NCR, the best option is shipping via LBC. We can book the courier, however the delivery fee will be paid by you. For orders and deliveries outside the Philippines, please contact us directly.[/toggle]
[toggle title="What are your best selling scents?" class=" " active="0"]Through the years, we have handcrafted several favorite scents inspired by travel, friends, memories, and more. Although each fragrance is specially made in small batches with select ingredients, we make sure that those that have made the most lasting impressions among our customers are regularly on our shelves and on this site: Lavender, Olive Oil, Ginger Green Tea, Tangerine Ginger, Grapefruit Eucalyptus, Sage & Ginseng Mint, Basil, Mandarin & Lime, Lemongrass, Citronella, and Orange Vanilla.[/toggle]
[toggle title="Are your fragrances available all year round?" class=" " active="0"]Yes, we make sure to have all your favorites available always. And during the holidays, we add several more fragrances that have themselves become beloved traditions for many homes: Yuletide Pine, Christmas Breeze, Mistletoe Kiss, Candlewood, and a new favorite: Autumn Spice.
Off-season, occasionally some of these scents continue to be available, and can also be made upon request. [/toggle]
Off-season, occasionally some of these scents continue to be available, and can also be made upon request. [/toggle]
[toggle title="What’s the difference between soy candles and paraffin candles?" class=" " active="0"]Everyone loves the romantic ambience that scented candles provide, but not all candles are the same. The usual paraffin wax candles are hot when they burn, and emit black soot (look up at those black marks on your ceiling!), toxins, and even carcinogens!
In contrast, soy candles are made from soy beans (made into soy wax flakes) and natural oils. They are non-toxic and safe for the environment. Soy candles are also safe for people with allergies, bronchitis or even those on oxygen. They burn clear, with no smoke or irritants, and burn cooler: soy candles aren’t hot to the touch and burn 50% longer.
SCENTS & Sensibilities hand-pours 100% melted soy wax flakes into small batches of candles and soy melts, infusing them with beloved fragrance blends that have become favorites through the years. Soy Wax is a better alternative to Paraffin Wax because it does not produce harmful carcinogenic toxins. It is even safe enough to be used around persons suffering from bronchitis or allergy, or that are on oxygen.
In contrast, soy candles are made from soy beans (made into soy wax flakes) and natural oils. They are non-toxic and safe for the environment. Soy candles are also safe for people with allergies, bronchitis or even those on oxygen. They burn clear, with no smoke or irritants, and burn cooler: soy candles aren’t hot to the touch and burn 50% longer.
SCENTS & Sensibilities hand-pours 100% melted soy wax flakes into small batches of candles and soy melts, infusing them with beloved fragrance blends that have become favorites through the years. Soy Wax is a better alternative to Paraffin Wax because it does not produce harmful carcinogenic toxins. It is even safe enough to be used around persons suffering from bronchitis or allergy, or that are on oxygen.
Compared to the regular Paraffin Candles, Soy Candles have more benefits:
- Easy to clean up by wiping with a wet cloth
- Burns cleaner and does not produce smoke, irritants, nor black soot
- Burns clear and is not hot to the touch
- Burns slower and cooler
- Burns 50% longer
Look through our Soy Candles catalogue here and find one you love!
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[toggle title="How to care for your Soy Candles" class=" " active="0"]
- Before every burn, trim your candlewick to at least ¼” in length to get a full melt pool.
- For best results, burn your candle to a full melt pool –wax melted evenly across container. Estimate of 1 hour for every 1” of the diameter of your container.
- If the candle is smoking, simply cut the wick a little shorter.
- Since a lit Soy Candle burns to liquid, it is normal for the wick to be displaced. Once the candle has cooled and started to solidify again, just straighten and center the wick. Let cool.
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[toggle title="How to use your Soy Candles safely, both indoors and outdoors" class=" " active="0"]To prevent fire:
- Burn candle within sight
- Keep away from things that catch fire
- Keep away from children and pets
- Burn on heat-safe surface
- Keep wax pool free from debris
- Avoid drafts
- Never touch nor move hot candle
- Stop burning when ½” of wax remains
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[toggle title="How do i use reed diffusers?" class=" " active="0"]
Ideal to use in bedrooms, bathrooms, the kitchen, or anywhere you want to create a relaxing but invigorating ambience. Reed diffusers exude a subtle and yet long lasting fragrance flamelessly.
Ideal to use in bedrooms, bathrooms, the kitchen, or anywhere you want to create a relaxing but invigorating ambience. Reed diffusers exude a subtle and yet long lasting fragrance flamelessly.
Directions: Remove cork from container and discard. Insert the botanical reeds into the bottle. Allow 6 hours for fragrance to fully develop. Invert the reeds and place the opposite ends inside the bottle for more fragrance throw. Repeat this process when necessary.
Caution: Non-edible, but non-toxic. Do not use on unprotected surfaces, since fragrance oil can damage furniture, fabrics, painted surfaces, wood or plastic.[/toggle]
[toggle title="What is Fragrance Layering?" class=" " active="0"]Fragrance Layering is a technique that helps your scent linger all day. If you love a fragrance, this can be a way to establish your own “signature scent”, a fragrance and feeling everyone immediately associates with you.
Start right after a bath. After gently toweling off, spray Scents & Sensibilities Dry Oil Mist on your your neck, arms, legs, and body. Massage lightly until absorbed.
Next, spritz Scents and Sensibilities Eau de Toilette over your pulse points, ideally where you applied the Dry Oil Mist, to hold the fragrance better: the nape of your neck, behind your ears, wrists, the inside bend of your elbows, decolletage, behind the knees, and back.
Finish off by spraying Scents and Sensibilities Eau de Toilette lightly over your hair: over the top of your head and just above your nape. Brush out to disperse scent.
Additionally, you can also spritz a small amount over your clothing.
Now every time you feel warm, your signature scent will begin to diffuse. Smell fresh and clean all day, just like you just stepped out of the shower!
Check out our Fragrance Layering Sets here. Great gift idea, too! [/toggle]
Start right after a bath. After gently toweling off, spray Scents & Sensibilities Dry Oil Mist on your your neck, arms, legs, and body. Massage lightly until absorbed.
Next, spritz Scents and Sensibilities Eau de Toilette over your pulse points, ideally where you applied the Dry Oil Mist, to hold the fragrance better: the nape of your neck, behind your ears, wrists, the inside bend of your elbows, decolletage, behind the knees, and back.
Finish off by spraying Scents and Sensibilities Eau de Toilette lightly over your hair: over the top of your head and just above your nape. Brush out to disperse scent.
Additionally, you can also spritz a small amount over your clothing.
Now every time you feel warm, your signature scent will begin to diffuse. Smell fresh and clean all day, just like you just stepped out of the shower!
Check out our Fragrance Layering Sets here. Great gift idea, too! [/toggle]
[toggle title="Can I get a special scent made?" class=" " active="0"]Yes, we do accept requests. All our products are handcrafted in small batches, so if you would like an off-season scent made, or even a custom scent created for you, we would be happy to do so.
We would be happy to meet with you to talk about the scent experience you have in mind. Drop us a line here. [/toggle]
We would be happy to meet with you to talk about the scent experience you have in mind. Drop us a line here. [/toggle]
[toggle title="Do you have packages for events and large spaces?" class=" " active="0"]Use fragrance to amplify the experience of your customers or guests, and to enhance your brand identity. Scents & Sensibilities creates scenting solutions for every occasion and large-scale fragrance atmospheres for more sizeable homes, or commercial and event spaces.
We offer larger volumes of our fragrance oils and all our machines are equipped with a unique micronization technology and intelligent control systems. Our Scent Solutions packages include scent consultancy, venue assessment, installation and post-installation checkups to make sure you and your guests have the best experience possible and that your system remains easily sustainable. We would be more than happy to discuss what’s possible for your needs. Ask us about our Scent Solutions here to find out more.[/toggle]